The items on the site are for personal consumption.
Consumer Protection Act.
The Civil Code of the Russian Federation (Part Two), the details are listed in article 497 of the Russian Civil Code.
Decree of the Government of the Russian Federation of 27.09.2007 No. 612 "On the approval of the rules for the sale of goods remotely."
"A list of non-food items of good quality not to be returned or exchanged for similar goods of other sizes, shapes, sizes, colours or equipment", approved by the Russian Government's decree of 19.01.1998 No. 55
The order is formed through the website of the www.lynxstore.ru
The consumer has the right to pay for the goods by non-cash payments.
Delivery of goods in Russia by mail is free (exceptions are courier delivery or expedited shipping options.
The consumer has the right to refuse the Product after its transfer - within seven days. Return of the goods of the proper quality is possible if its product appearance, consumer properties, as well as a document confirming the fact and conditions of the purchase of the said Product are preserved. The consumer's absence of this document does not deprive him of the opportunity to refer to other evidence of the purchase of the Goods from the seller. The consumer may not refuse the Product, which has individual-defined properties, if the specified Product can be used exclusively by the consumer purchasing it.
If the consumer refuses the goods, the consumer must return the amount paid by the Consumer, except for the cost of the store for delivery from the buyer and/or to the buyer of the returned goods, no later than 14 days from the date of receipt of the returned goods.
Return of the goods of the proper quality, are carried out on the choice of the Customer by calling the courier service, at the point of self-delivery of the online store Lynxstore or the Russian post office at their own expense.
Delivery by courier:
Ordered positions come in the branded packaging of our online store.
After receiving the order, you can open the package in the presence of the courier and check the goods for integrity, lack of marriage and correct attachment.
If a factory marriage is found or the integrity of the product is violated, you must leave a mark on the delivery registry. In this case, you can return to the courier.
You can send all claims for purchased goods to e-mail: info@lynxstore.ru
Please note that the goods must be checked in the presence of a courier. Otherwise, the Lynxstore is not responsible for the integrity of the order.
Delivery by mail:
Ordered items come in factory packaging.
When receiving a parcel, carefully inspect its packaging for integrity and no external damage.
If the integrity of the packaging is violated, dents and other damage are detected, do not accept the parcel.
Require delivery workers to prepare an act of return and send an order to the return address, if possible, take a photo of the damaged parcel.
After that, you should contact us by email: info@lynxstore.ru
If you find a factory marriage after opening the package, you can return the goods in the mail. To do this, contact us by email: info@lynxstore.ru
If the above requirements are not met, your refund will not be accepted. The package with the goods will be sent back by us.